Title VI

The Americans with Disabilities Act
Title II Grievance Procedure

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Pulaski. The City of Pulaski Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, e-mail
address, phone number of complainant and location, date, and description of the problem. Alternate means to file complaints, such as personal interviews or a tape/digital recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Lt. Joel Robison
ADA Coordinator
City of Pulaski
203 South First Street
Pulaski, TN. 38478

931-363-2516

e-mail: adacoordinator@pulaski-tn.com

Within 15 calendar days after receipt of complaint, the ADA coordinator or his/her designee will meet with or otherwise contact the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the
ADA coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant such as large print, Braille, or audio tape. The response will explain the position of the City of Pulaski and offer options for substantive resolution of the complaint.

If the response by the ADA coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Administrator or his/her designee.

Within 15 calendar days after receipt of the appeal, the City Administrator or his/her designee will meet with or otherwise contact the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Administrator or his/her designee and respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints, appeals and responses received by the ADA coordinator or his/her designee and the City Administrator or his/her designeewill be retained by the city of Pulaski for minimum of three years.